Ordering from our website is very simple:

1. Access the TICKETS tab.
2. Choose the event you want to attend.
3. Select the number of tickets you want to buy and fill in the details of the purchase process. Fees and taxes are included in the final price.
4. You can pay by credit/debit card, paypal or transfer.
5. In your email you will find your tickets that you will have to print at home and show them at the door on the day of the event.

A valid original identity card with photo (ID card, driving licence with photo, passport).

Entry to most of our events is restricted to those over 18 years of age. In the case of children or family events, minors are allowed to attend as long as they are accompanied by their parents or tutors.

Our partner TicketMaster will send you an email with a link to the tickets in PDF. You won't have to go to an ATM, or stand in long queues to validate your ticket. Just print it out and show it at the door.

You can print your ticket in black and white or color, it doesn't matter. Just make sure the printer has enough ink and your data and codes can be viewed without any problems.

Don't worry! You can print your ticket as many times as you want, but it will only be valid the first time it is presented.

Although we prefer that the ticket be printed for greater control, we accept the ticket from your mobile or any electronic device.

Tickets can always be purchased at the box office unless the event is private or sold out. The ticket at the box office is always more expensive than the presale so we advise you to buy it first through our website.

For any problem or incident in the process of purchasing your ticket do not hesitate to contact us, we will be happy to help you in any way we can!

As a general rule, readmission to the ward is NOT allowed, only in cases of emergency. Talk to our door staff and they will help you in any way they can.

If during the event you notice that you have lost any belongings please contact one of our staff or security personnel. They will guide you to the central bar where we usually keep the lost and found. 

If you would like to contact us when the party is over, please call our office on 97 34 00 34 during office hours (9am to 1pm and 5pm to 7pm) or send an email to This email address is being protected from spambots. You need JavaScript enabled to view it.

We have a large car park and we recommend that you park within the premises whenever possible out of respect for our neighbours. Our parking staff will guide you so that you can park your vehicle. 

The car park is controlled at all times but we are not responsible for the content of the vehicles.

During the night and if we do not have events our parking lot remains closed. If you have left your vehicle there you can pick it up from 9:00 to 19:00.

We always advise our clients that if they are not in a condition to drive, please leave your vehicle in our car park.

Benimussa Park is fully equipped for people with reduced mobility. We have good access to all the tracks. Do not hesitate to contact us for any doubt or with our staff.

We have lockers with a code for a price of 5 euros and they are located in the central court. To store other larger belongings please contact our staff to keep it in a safe place. Benimussa Park is not responsible for the belongings.

You won't have to leave the room to eat since we have several food stands. Depending on the event there are homemade pizzas in a wood oven, hot dogs, hamburgers, pancakes, etc.

We are one of the most affordable Ibiza venues. We have beer at 6 euros, mixed drinks at 12 euros and water at 5 euros.

In recent years we have become more aware of the damage that plastic is doing to our world. Our island needs more awareness, and our bit is very important. We no longer use disposable cups but reusable cups. Each cup costs 1 euro which after the party can be donated to environmental projects with partners like Nature Project Ibiza.

We accept credit cards both at the entrance and at the food and beverage bars. We do not have an ATM inside the room, although there is a bank about 500 meters away.

Puedes mandarnos tu curriculum a nuestro email This email address is being protected from spambots. You need JavaScript enabled to view it.

Send us an email to This email address is being protected from spambots. You need JavaScript enabled to view it. and we will be happy to hear about your experience. Everything is positive in order to improve our facilities and services.

Mándanos un mail a vip@benimussapark para tu pase de prensa!

We have never canceled any event as we have an interior room. In case this happens if you have your ticket in advance you can request a refund through the channel where you bought the ticket or by contacting us at This email address is being protected from spambots. You need JavaScript enabled to view it..

Having the season pass will help you get into some of our events for free or enjoy many discounts. Don't forget to request it through our website and fill in the data.

During the first events of May we will be distributing the season passes. Remember that if you do not pick it up on those dates you will not be able to pick it up. If you do not have it in your possession, you will not be able to enjoy the discounts or free access. 

If you cannot attend personally you can send a friend with all the documentation and he can pick it up for you.

We are very happy that you have chosen the VIP option to enjoy an unforgettable experience. At the door you have exclusive access, please talk to our door staff and our hostess will escort you to the table. If you have any questions, please do not hesitate to send an email to This email address is being protected from spambots. You need JavaScript enabled to view it..